Refund and Returns Policy

Trial Period

Datuxa software is available for free use for 7 days. This trial period allows customers to evaluate all features and ensure compatibility with their needs before purchasing.

No Refunds or Returns

Once the 7-day trial period has ended and the software license has been purchased, all sales are final.
• Datuxa is a digital product delivered immediately after purchase.
• By completing the purchase, you agree to waive your right to a refund under the EU Consumer Rights Directive, which allows exemptions for digital content once access or use has begun.

License Activation

The purchase of a Datuxa license activates the software immediately. It is your responsibility to ensure that your system meets the software’s compatibility requirements before purchasing.

Support and Assistance

We are committed to ensuring your satisfaction with Datuxa. If you encounter technical issues, our support team is available to assist you at support (at) datuxa.com

Governing Law

This Refunds and Returns Policy is governed by and construed in accordance with the laws of FRANCE. All disputes will be subject to the exclusive jurisdiction of the courts in PARIS/ FRANCE

Need help?

Contact us at support (at) datuxa.com for questions related to refunds and returns.